Customer Reviews  2,537

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Lifetime Care™ is our support commitment to you, our customer.

If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours.

Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. No one else in the industry does that for you!

 

Lifetime Care™ is our support commitment to you, our customer.

If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours.

Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. 

No one else in the industry does that for you!

The need for clearance

Remember it’s the squirrel’s weight that triggers the closing mechanism. If a squirrel can reach over from a nearby foothold and avoid placing weight on the feeder, he will have access to the seed ports. Allow for at least 18 inches or 47 cm of clearance around the feeder. This will force the squirrel to climb onto the feeder, thus triggering the closing mechanism.

Locating your feeder

You can locate this bird feeder anywhere and be squirrel free. Position it to get great close-up views of your favorite birds. Hang your feeder over a window, in a tree, on a deck, a fence, in your garden, on the side of your house, from a rain trough or over sliding doors. Use brackets, extension hooks and tree hooks to hang your feeder at the recommended clearance. Hooks and brackets are available at birding stores, garden centers and hardware supply stores. Your feeder prevents squirrels from eating expensive seed, scaring the birds and damaging your feeder. Enjoy being free of squirrel problems, but please remember, squirrels also need to eat. For the price of a few peanuts, or inexpensive cracked corn, squirrels will be happy to entertain.

Best feeders ever

★★★★★
Brome feeders are the best. They are durable, easy to fill and clean. Worth every penny they cost. My 3 feeders have sustained raccoon, squirrels and even a black bear attack. Customer service is also outstanding and has responded quickly and sent me replacement parts when I needed them. These feeders are investments not short life feeders like the ones you buy cheap at feed stores, garden shops and retail stores. Fantastic products and company all around. I strongly recommend them if your a serious birder.
- Dan Maresca

Great product, better customer service

★★★★★
Our birds love this feeder, but we have encountered a series of unfortunate events that have necessitated replacing parts in order to keep them happy. Enter the outstanding customer service team. No questions asked, they stand behind their product and want our birds to be happy. If only every company was so amazing!
- Jules

Squirrel Buster Classic

★★★★★
Great feeder but I need a new seed tube assembly for it. During the pandemic the 1-800 number is not functioning?
- Dennis Hill

Hi Dennis, Thank you for your review! Due to government regulations, all staff members are working remotely at this time. Our phone system is in a transition phase and for this reason we ask that you send all enquiries by email to info@bromebirdcare.com.
- Brome Bird Care

Classic feeder

★★★★★
I have a Mega 600. #1114 feeder, the tube has cracked, can I buy a replacement tube.?
- Miriam Chevalier

Miriam, Thanks for the review! Please give us a call at 1-800-856-5685, and we’ll happily ship you a replacement part for free.
- Brome Bird Care

Customer Service

★★★★★
After approximately 16 years ago I purchased 3 Brome bird feeders. Recently I noticed that two of the cylinders had cracked. One was replaced immediately and the other had to be ordered from the USA. Due to Covid 19 I was told that it would take time to receive a replacement. About one month later I did received a box with what I thought was the replacement cylinder. When I opened the package there was a complete new feeder because of my inconvenience. FANTASTIC customer service. Other companies should take note!
- Debbie

Squirrel Buster Classic

★★★★★
This is the first Brome bird feeder I purchased. After acquiring the Plus product I decided to place only dried meal worms in it. I has fortunate enough to have 3 broods of bluebirds over this past spring/summer and they quickly found it and feed from it regularly. Even thought it is too close to the house they still use it often. I'm very pleased with it.
- Raymond