Customer Reviews  1,771

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Lifetime Care is our support commitment to you, our customer.

If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours. Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. No one else in the industry does that for you!

The need for clearance

Remember it’s the squirrel’s weight that triggers the closing mechanism. If a squirrel can reach over from a nearby foothold and avoid placing weight on the feeder, he will have access to the seed ports. Allow for at least 18 inches or 47 cm of clearance around the feeder. This will force the squirrel to climb onto the feeder, thus triggering the closing mechanism.

Locating your feeder

You can locate this bird feeder anywhere and be squirrel free. Position it to get great close-up views of your favorite birds. Hang your feeder over a window, in a tree, on a deck, a fence, in your garden, on the side of your house, from a rain trough or over sliding doors. Use brackets, extension hooks and tree hooks to hang your feeder at the recommended clearance. Hooks and brackets are available at birding stores, garden centers and hardware supply stores. Your feeder prevents squirrels from eating expensive seed, scaring the birds and damaging your feeder. Enjoy being free of squirrel problems, but please remember, squirrels also need to eat. For the price of a few peanuts, or inexpensive cracked corn, squirrels will be happy to entertain.

JB

★☆☆☆☆
The Classic feeder is not squirrel proof! They can reach their grubby little paws right through the wire cage and help themselves. I am very disappointed!
- Jane Boyd

Jane, thank you for your review! Please don’t forget to follow our recommendation of an 18-inch clearance on all sides when hanging your feeder. You can find more information in the brochure that came with your feeder or you can always give us a call at 1-800-856-5685.
- Brome Bird Care

Classic

★★☆☆☆
The feeder does not snap back after a squirrel has been on it. You sent a new, center rod, but the tension is still inadequate. Help!
- Martin Freedland

Martin, Please give us a call at at 1-800-856-5685. We will be happy to help you figure out what is happening.
- Brome Bird Care

6106365984

★★☆☆☆
our Squirrel Buster Classic worked very well for several years. Now the squirrels just stick their face under the top and flip it off. That was ok but today they chewed the inside of the feeder and it fell to the ground. We were having a problem with raccoons taking the feeder and we had to check the woods to find it. but now we take the feeder inside each night. We bought one of your finch feeders and we never did found it. It was up for one night.Maybe when the leaves fall! Can we buy replace parts for the Squirrel Proof Classic model? the wire cage outside is ok and so is the tube but the cable and inside the top is chewed. This just happened in the daylight. thanks
- Barbara Hill

Barbara, thanks for your review! Did you know that our feeders come with Lifetime Care? Please give us a call at 1-800-856-5685, and we'll happily send you replacement parts for free.
- Brome Bird Care

7065771427

★★★★★
This is the best bird feeder we have ever used and it is approximately 99% squirrel proof. You can just watch the squirrels exercising their brains to try to figure out how to obtain food from the feeder. We have just one squirrel that has figured out how to eat from the feeder. She hangs on the tree and stretches out with her front legs and using her front paws obtains whatever food is available. And she only has a tail about 5 inches long.
- George McDuffie

Wonderful warranty support

★★★★★
Wow. I called them to get a replacement part for a Classic feeder and found out the warranty is lifetime. They are sending me the part right away at no charge. The support desk is delightful to work with. I am so glad I bought their feeder. Worth every penny.
- Kevin Roberts

Not squirrel proof

★★★☆☆
Purchased the classic in May 2020 (Mother’sDay) and the squirrels have figured out how to open the lid and chewed the plastic bar completely in half, causing it to fall and I can’t secure the cap. They have also chewed the lid so it doesn’t close. Also had the same problem, they jump on the feeder and spin it causing the seed to spin out.
- Sharon Horan

Thank you for your review! It looks like the cover was not latched on properly. Nothing to worry about! We offer Lifetime Care on all our feeders. Please give us a call at 1-800-856-5685, and we’ll happily send you all the necessary replacement parts.
- Brome Bird Care

Dear Valued Customers,
We are currently open and doing our best to answer all of your requests.
In response to Covid-19, most Brome Bird Care staff are working remotely. We strongly encourage you to contact us by using our online form. Otherwise, you can give us a call, please leave a short message with your first name and telephone number. Your call will be returned by end of day.

Thank you for your patience and understanding.
Above all, stay safe and healthy.
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