Customer Reviews  395



Lifetime Care is our support commitment to you, our customer.

If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours. Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. No one else in the industry does that for you!

The need for clearance

Remember it’s the squirrel’s weight that triggers the closing mechanism. If a squirrel can reach over from a nearby foothold and avoid placing weight on the feeder, he will have access to the seed ports. Allow for at least 18 inches or 47 cm of clearance around the feeder. This will force the squirrel to climb onto the feeder, thus triggering the closing mechanism.

Locating your feeder

You can locate this bird feeder anywhere and be squirrel free. Position it to get great close-up views of your favorite birds. Hang your feeder over a window, in a tree, on a deck, a fence, in your garden, on the side of your house, from a rain trough or over sliding doors. Use brackets, extension hooks and tree hooks to hang your feeder at the recommended clearance. Hooks and brackets are available at birding stores, garden centers and hardware supply stores. Your feeder prevents squirrels from eating expensive seed, scaring the birds and damaging your feeder. Enjoy being free of squirrel problems, but please remember, squirrels also need to eat. For the price of a few peanuts, or inexpensive cracked corn, squirrels will be happy to entertain.

Canadian 🙂

You get what you paid for 😉
- RawLu

Not even a bear can get in!

I had a bear visitor, he tore my feeder down carried to under a tree and tried to tear it apart. To my shock when he left the legacy feed was still intact! The perches were bent but that was it. Awesome product!
- Denise Ostrander


- Patricia Y Jones

Filling the feeder

I cannot fill my feeder without bird food going EVERYWHERE!!!!! I hope someone else out there has some tips I'm loosing so much seed!!!
- Kathryn Humphreys

Hi Kathryn, thank you for your review. Can you please send us a video so that we can see how much seed is being spilled. Some spillage is normal.
- Brome Bird Care

Birds not coming after 3 weeks

I’ve had this feeder for 3 weeks in the same location as our last feeder where we had lots of birds visit. The birds are not coming and I’ve adjusted the feeder several times for some of the larger birds like blue jays. So far no luck.
- JILL Worth

Hello Jill, thank you for your review. Please don’t give up just yet. Cornell Lab of Ornithology says that it can take birds up to 2 months to discover and then get used to a new feeder. Also please make sure that the feeder is located close to cover and there are no cats or other predators roaming about.
- Brome Bird Care


I just left a review for the bird feeder but after looking at the parts it appears it was probably a previous model. It was a few years back. Hopefully all the deficiencies were taken care of.
- Bill

Hi Bill, thanks for taking the time to leave a review and then update it. Please give us a call if you are still having issues.
- Brome Bird Care

Dear Valued Customers,
We are currently open and doing our best to answer all of your requests.
In response to Covid-19, most Brome Bird Care staff are working remotely. We strongly encourage you to contact us by using our online form. Otherwise, you can give us a call, please leave a short message with your first name and telephone number. Your call will be returned by end of day.

Thank you for your patience and understanding.
Above all, stay safe and healthy.
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