Customer Reviews  4,876

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Lifetime Care™ is our support commitment to you, our customer.

If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours.

Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. No one else in the industry does that for you!

 

Lifetime Care™ is our support commitment to you, our customer.

If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours.

Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. 

No one else in the industry does that for you!

The need for clearance

Remember it’s the squirrel’s weight that triggers the closing mechanism. If a squirrel can reach over from a nearby foothold and avoid placing weight on the feeder, he will have access to the seed ports. Allow for at least 18 inches or 47 cm of clearance around the feeder. This will force the squirrel to climb onto the feeder, thus triggering the closing mechanism.

Locating your feeder

You can locate this bird feeder anywhere and be squirrel free. Position it to get great close-up views of your favorite birds. Hang your feeder over a window, in a tree, on a deck, a fence, in your garden, on the side of your house, from a rain trough or over sliding doors. Use brackets, extension hooks and tree hooks to hang your feeder at the recommended clearance. Hooks and brackets are available at birding stores, garden centers and hardware supply stores. Your feeder prevents squirrels from eating expensive seed, scaring the birds and damaging your feeder. Enjoy being free of squirrel problems, but please remember, squirrels also need to eat. For the price of a few peanuts, or inexpensive cracked corn, squirrels will be happy to entertain.

Extraordinary Lifetime Care

★★★★★
I have a Squirrel Buster Plus that has been under attack for 7 years. The squirrels have never accessed the seeds. Recently some critter was able to knock it off the hanger and the Cardinal ring broke. Cardinals now want nothing to do with the feeder. While purchasing another Standard for the front of the house, the video gave a number for Lifetime Care. So I called. The lady was magnificent! No questions of age, proof of purchase, or how it happened. She took my mailing address, asked if anything else was wrong with it, She said the ring should be here in a week. THE EASIEST customer service I have experienced.
- Greg Lambert

Stadard

★★★★★
The Brome Company is outstanding! I have at least (4) four of their feeder's. Recently, with one of our older feeder's a raccoon knocked it to the ground causing a crack in the plastic bird feed chamber which was hard to repair. I only needed the chamber component, but Brome sent me all new inner parts at no cost. Their products are quality and so is their lifetime policy on replacement parts! I'm beyond satisfied! Not many companies stand behind their products like they do in this day and age!
- Todd A. Driskell

Stadard

★★★★★
The Brome Company is outstanding! I have at least (4) four of their feeder's. Recently, with one of our older feeder's a raccoon knocked it to the ground causing a crack in the plastic bird feed chamber which was hard to repair. I only needed the chamber component, but Brome sent me all new inner parts at no cost. Their products are quality and so is their lifetime policy on replacement parts! I'm beyond satisfied! Not many companies stand behind their products like they do in this day and age!
- Todd A. Driskell

Not squirrel proof

★★☆☆☆
I have bought the Mini, the Standard, and the large Finch feeder. All three close properly when the weight of a squirrel lands on it. HOWEVER, you have to use seed that is in the shell because (believe or not)the squirrels hang upside down and us their tongues to pull out any seed that is hulled or small. Ditto for the tiny spaces in the finch feeder. All three feeders the squirrel will jump several feet to land on it and thereby causing seed to splash out onto the ground. The problem with their tongues could be addressed if they had a 2.5-3 inch metal band around the bottom. Pluses are easy to clean and good customer service, but I will not be purchasing again unless a squirrel cannot possibly reach it.
- Dr. Lynn Williams

Grackles outsmarted it

★★☆☆☆
The Grackles discovered on day 1 that they could flap their wings to make themselves lighter and eat. They chased away the Cardinals and ate all the seed.
- Lauren

Excellent Customer Support

★★★★★
We set up the feeder in our backyard and within a week a raccoon had taken the feeder away. Two years later we were clearing brush at the rear of our property and found the missing feeder. It was a bit worse for wear, and no longer worked, we then took a chance on the "lifetime" warranty and sent an email looking for parts to put the feeder back in working shape. The parts arrived, no questions asked in about two weeks. That was four years ago, we still have this feeder and because of the support now have six other feeders. We have just added a suet feeder and we are looking forward to hanging it in our backyard. The customer support is second to none. When they say lifetime, they actually stand by it.
- rus