Customer Reviews  825



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If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours. Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. No one else in the industry does that for you!

The need for clearance

Remember it’s the squirrel’s weight that triggers the closing mechanism. If a squirrel can reach over from a nearby foothold and avoid placing weight on the feeder, he will have access to the seed ports. Allow for at least 18 inches or 47 cm of clearance around the feeder. This will force the squirrel to climb onto the feeder, thus triggering the closing mechanism.

Locating your feeder

You can locate this bird feeder anywhere and be squirrel free. Position it to get great close-up views of your favorite birds. Hang your feeder over a window, in a tree, on a deck, a fence, in your garden, on the side of your house, from a rain trough or over sliding doors. Use brackets, extension hooks and tree hooks to hang your feeder at the recommended clearance. Hooks and brackets are available at birding stores, garden centers and hardware supply stores. Your feeder prevents squirrels from eating expensive seed, scaring the birds and damaging your feeder. Enjoy being free of squirrel problems, but please remember, squirrels also need to eat. For the price of a few peanuts, or inexpensive cracked corn, squirrels will be happy to entertain.

Perches too large

Love this feeder but the perches are much too large to keep away the grackles, starlings and blackbirds. How about a way to change out the perches to have smaller ones?
- Adam C

Adam, Thank you for your review. We are glad you love this feeder. To deter the blackbirds, you can try switching to safflower seeds which they do not like or remove the perches to make it difficult for them to land.
- Brome Bird Care


My squirrel solution 200 is not attractive to our birds. I have switched food out of it into another feeder and the comes come back in droves. MySS 200 is clean but the birds will not use it. I have tried three different types of food and it isn't working. I have four feeders and never had a one which is so avoided. s
- Thomas Marx

Thomas, Please don’t give up just yet. Cornell Lab of Ornithology says that it can take birds up to 2 months to discover and then get used to a new feeder. Also please make sure that the feeder is located close to cover and there are no cats or other predators roaming about. Thank you for your review!
- Brome Bird Care

Best Feeder

This is the best squirrel proof feeder. They made the leaves stronger and the squirrels can’t bend them so they can’t get to the seeds. Customer service is the best.
- Deanna Anderson

The best bird feeder I've ever purchase

I purchase a regular bird feeder didn't know that it was going to bring squirrel's and then the feeder was empty in less then a hour did wanted to keep feeding the bird but not the squirrel's until I started to look up way's of keeping them out so I found this feeder at Lowes and purchase it and the squirrel's try to get into it but couldn't I am very happy and it's worth the cost. I also purchase another Squirrel Buster Suet threw Amazon.
- Jose L Echevarria

Not quite squirrel proof

Almost squirrel proof but not anymore. I've had one of these for, probably 2 years, and another for about 6 mo. Everyone says the squirrels have time on their side. It took them that long but they finally figured out how to get seed from the bottom of the feeder. Also somehow they are able to get under the steel leaves which cover (almost) the feed holes. I guess they are able to get their tongue under the "leaf" and into the seed. So you really have to give those little rodents a tip of the hat. I took a video of them but it's not very clear because I can't get very close. But I see no way to include it in this review.
- Jim Greetham

Thank you for your review Jim! Please give us a call at 1-800-856-5685. We'd like to see your video and help get your feeders working properly again.
- Brome Bird Care

They figured it out!

Took squirrels a few weeks but they figured out that seed will fall from it if they shake it. Beautiful and well made feeder....just hard to outsmart these little guys!
- Dana

Hi Dana, please get in touch with us - we have a solution for you!
- Brome Bird Care