Customer Reviews  825

partdiagrambutton

  

Lifetime Care is our support commitment to you, our customer.

If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours. Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. No one else in the industry does that for you!

Squirrels frustrated

★★★★☆
Watching squirrels totally frustrated by this product is great fun, but the chipmunks seem to have no problems feeding from it!
- Ludwig

A remarkable company

★★★★★
I have owned a squirrel solution 200 feeder for many years. Its a great feeder backed by a dream company. After several years daily use the feeder tube started to crack in a few places. Brome guarantees their feeders for life and promises to replace parts that break, so i emailed them requesting a new feeder tube. The next day, Carole replied, saying she placed an order for a new tube. I have never experienced a company that honors their word and their customers this way.
- Dru Sangemino

Parts replacement

★★★★★
We have several types of Brome’s bird feeders. After several years one of the parts wore out. I contacted them to order a replacement part and expecting to pay for the part and shipping. I was very pleased to learn there is no cost for either parts or shipping!!! Now that’s the way to run a business. Thank you.
- Gregory

Squirrel Solution 200

★★★★☆
I love how this feeder keeps the squirrels out. Unfortunately it also almost keeps me out. Those push buttons are extremely difficult to push in with arthritic fingers. Any suggestions to make this task easier?
- Karen LeBeau

Hi Karen, we are truly sorry you find it hard to press the button to open the feeder. Please press only one button and check if there's any rust around.
- Brome Bird Care

Squirrel solution 200

★★★★☆
I love this produce. Easy to fill, easy to see the birds. However, I am very disappointed with the fact that it rusted out so fast. Thank you.
- Nancy Lemonde

Hi Nancy, thanks for the review! We'll be in touch to see what we can do!
- Brome Bird Care

Bye Bye Squirrels

★★★★☆
Works as advertise. It will keep the squirrels away and save you seed costs. The only reason I only gave it four stars, the wire that surrounds the feeder gives blackbirds the ability to hang on and eat the seeds. To eliminate blackbirds, grackles, and squirrels I bought the Squirrel Buster Plus as well. In my opinion it's the best feeder on the market.
- Mike Anderson
Dear Valued Customers,
We are currently open and doing our best to answer all of your requests.
In response to Covid-19, most Brome Bird Care staff are working remotely. We strongly encourage you to contact us by email at info@bromebirdcare.com . You can indicate in your email if you prefer to have someone call you back and we will be pleased to do so. Otherwise, if you cannot email and we miss your call, please leave a short message with your first name and telephone number. Your call will be returned by end of day.

Thank you for your patience and understanding.
Above all, stay safe and healthy.
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