Customer Reviews  1,188



Lifetime Care is our support commitment to you, our customer.

If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours. Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. No one else in the industry does that for you!

The need for clearance

Remember it’s the squirrel’s weight that triggers the closing mechanism. If a squirrel can reach over from a nearby foothold and avoid placing weight on the feeder, he will have access to the seed ports. Allow for at least 18 inches or 47 cm of clearance around the feeder. This will force the squirrel to climb onto the feeder, thus triggering the closing mechanism.

Locating your feeder

You can locate this bird feeder anywhere and be squirrel free. Position it to get great close-up views of your favorite birds. Hang your feeder over a window, in a tree, on a deck, a fence, in your garden, on the side of your house, from a rain trough or over sliding doors. Use brackets, extension hooks and tree hooks to hang your feeder at the recommended clearance. Hooks and brackets are available at birding stores, garden centers and hardware supply stores. Your feeder prevents squirrels from eating expensive seed, scaring the birds and damaging your feeder. Enjoy being free of squirrel problems, but please remember, squirrels also need to eat. For the price of a few peanuts, or inexpensive cracked corn, squirrels will be happy to entertain.

Best bird feeder

I love these feeders!! Have told lots of people of them They work just like the ad says Customer service is awesome!! Beware of the raccoons--they will bat at them to knock them to the ground
- David P Phillips

Squirrel buster mini

A little Bird got 1 leg caught in metal perch & was dangling from it. I had to free the poor little bird. It was still alive & took off . I hope the leg is ok.
- Shali

Hi Shali, so sorry to hear about this unpleasant experience. We do test our products extensively, and this has never happened before. Could you please get back to us with more details so that we can learn more and improve our product. Please write to: Thanks!
- Brome Bird Care

You still need a squirrel baffle

Good feeder but you still need a squirrel baffle above the feeder. The squirrels can still hang above the feed holes and can swing the food right out.
- John oppermann

John, please give us a call at 1-800-856-5685. We have a solution for this problem. Thanks for your review!
- Brome Bird Care

Not squirrel proof

I mounted my new Mini on a pole with an extension so the feeder is 18 inches from the pole and about 50 inches off the ground. Two times in as many days, when I look at the feeder in the morning, it is lying on the ground with most of the seed gone (it had been nearly full the night before). Somehow, squirrels are pulling the green sleeve up and flipping the feeder off the hook. I can't imagine how many times they have to try it to get to to happen, but they've done it twice now. Not sure what to do about it.
- Douglas Durbin

Hi Douglas, thanks for the review. Squirrels are not noctural - it's too dangerous for them to roam about at night. Your feeder is being knocked down either by deer or raccoons. Please bring it in at night.
- Brome Bird Care


I love watching the birds at my new feeder, but it is definitely not squirrel proof! I called last week and the lady I spoke to said she was going to send a new squirrel buster mini because the squirrels are definitely able to get at the seed by hanging upside down. It's very frustrating. Your customer service is amazing, but I'm not thrilled with the feeder.
- Lee Murdoch

Hello Lee, thanks for your review. Please don't forget to provide an 18-inch clearance on all sides when hanging your feeder.
- Brome Bird Care

Seeds fall to ground

No squirrels. Within a few hours the birds poke around and all the seeds are gone from the feeder and are on the ground. Help?
- David Welles

Hi David, please give us a call as we don't have the full picture to help you out.
- Brome Bird Care

Dear Valued Customers,
We are currently open and doing our best to answer all of your requests.
In response to Covid-19, most Brome Bird Care staff are working remotely. We strongly encourage you to contact us by using our online form. Otherwise, you can give us a call, please leave a short message with your first name and telephone number. Your call will be returned by end of day.

Thank you for your patience and understanding.
Above all, stay safe and healthy.
Thanks for signing up. You must confirm your email address before we can send you. Please check your email and follow the instructions.
Don't miss out. Subscribe today.