Customer Reviews  4,709

partdiagrambutton

  

Lifetime Care™ is our support commitment to you, our customer.

If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours.

Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. No one else in the industry does that for you!

 

Lifetime Care™ is our support commitment to you, our customer.

If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours.

Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. 

No one else in the industry does that for you!

The need for clearance

Remember it’s the squirrel’s weight that triggers the closing mechanism. If a squirrel can reach over from a nearby foothold and avoid placing weight on the feeder, he will have access to the seed ports. Allow for at least 18 inches or 47 cm of clearance around the feeder. This will force the squirrel to climb onto the feeder, thus triggering the closing mechanism.

Locating your feeder

You can locate this bird feeder anywhere and be squirrel free. Position it to get great close-up views of your favorite birds. Hang your feeder over a window, in a tree, on a deck, a fence, in your garden, on the side of your house, from a rain trough or over sliding doors. Use brackets, extension hooks and tree hooks to hang your feeder at the recommended clearance. Hooks and brackets are available at birding stores, garden centers and hardware supply stores. Your feeder prevents squirrels from eating expensive seed, scaring the birds and damaging your feeder. Enjoy being free of squirrel problems, but please remember, squirrels also need to eat. For the price of a few peanuts, or inexpensive cracked corn, squirrels will be happy to entertain.

Great Customer Service

★★★★★
Called and spoke with Carol regarding a few broken parts. She guided me through the repair and will have the replacement parts sent out. Really appreciate how friendly and informative Carol was.
- Greg King

Amazing products, Unparalleled service!!

★★★★★
I've had my SB Plus for 20+ years. I've received repair parts once or twice over the years. But recently the Seed Tube cracked from years of sun. I ordered the part from Brome (PQ) and it arrived in 2 days! Free as always!! When I think about how much time I've spent repairing, coddling and fidgeting with my other feeders to keep them working, well I should just have gotten more Brome feeders. Thanks Brome. We and the grandchildren love your feeders.
- Dr Marc G Boileau

Not easy to assemble

★★☆☆☆
It took me and my husband 1.5 days to assemble. We watched video, followed instructions that came with it. It’s easy they said. No. My husband is very mechanically inclined. Me not so much. But even he got mad and frustrated. That never happens. Finally he got it together and now waiting to see birds eating from it. And squirrels not able to get to it. I feed them separately.
- Cristin

Plus

★★★★★
This is the second one I’ve bought,the first one is overtwenty years old and has worked great
- Gerard Weiler

We love our Buster

★★★★★
We love watching the different birds visiting this feeder. We needed a part replacement, sent an email, and it's on its way. That's customer service.
- SHARON SCHMIDT

Excellent product, great service

★★★★★
I have had this feeder for years. It keeps the squirrels out and it has survived racoon and black bear attacks with damage only to the seed tube (easily replaced) and a slightly bent hanger wire. Customer service is absolutely the best. The phones are answered promptly, they treat you like their next-door neighbor, and parts arrive in a few days. Five stars.
- Fred Wesbrook