Customer Reviews  3,535

partdiagrambutton

  

Lifetime Care is our support commitment to you, our customer.

If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours. Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. No one else in the industry does that for you!

Squirrel buster seed feeder

★★★★★
.Brilliant, expensive but worth it. Birds took a short while to get used to it but now they love it. Regular supply of food for them and a pleasure for me to watch. I did lose the fastening nut from the bottom and I asked for a replacement which came in 7 days - no charge. Would absolutely recommend
- Kim

One tough bird feeder!

★★★★★
I have had this bird feeder for about 4 years and it is truly squirrel proof. It is fairly easy to clean and assemble, there is a great video on YouTube if you need it for that. that said either a squirrel or chipmunk did manage to chew a tiny hole on the bottom of the feeder but it is not loosing seed at this point. This feeder has been taken from my deck at least 6 times by a very large black bear and the only damage has been two dents in the clear tube and the hanging hook was bent but easily fixed( to bad the gutter it was hanging from didn’t fair as well! It had begun to give me problems since the chipmunk chew the hole in the bottom wit allowing water in which makes the seed stick at the bottom which it didn’t do before. This company is excellent about replacing part though.
- Julie Belmonte

10 Years Old and Still Going

★★★★★
I've had this feeder for 10 years and replaced one part just last year and the plastic tube last week. Two days after my online request I had the free part. In the long run, it is well worth the money to pay more for a Brome than replace cheaper feeders every other year. Brome has the best customer service of any company I have dealt with.
- Peg Esposito

Squirrel buster pro

★★★★★
When my ten year plus feeder lost its top, your company sent me a new feeder altogether because my model had changed. I was thrilled and very grateful for your kind understanding and swift response. My brand new feeder is up and the birds seem as happy as I am.. What a great company, many thanks. Ruth Starr
- Ruth Starr

Outstanding service

★★★★★
We developed a water leakage problem and Maureen with Sales and Customer Care responded quickly with several suggestions and then forwarded a new seed tube advising it would be delivered in 7-10 days. It arrived in two days and was easy to replace following the provided instructional video. When it takes most company's Customer Service 30-45 minutes to even answer the phone, if you can reach a human being at all, this type of customer service is a rare pleasure.
- Jim Quinby

Great feede

★★★★★
Took about an hour for the birds to figure it out. I put it where their old feeder was and no problem. Took the squirrels about 15 minutes to figure out that they were excluded... 😉
- Scott Hespelt