Customer Reviews  360

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Lifetime Care™ is our support commitment to you, our customer.

If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours. Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. No one else in the industry does that for you!

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The need for clearance

Remember it’s the squirrel’s weight that triggers the closing mechanism. If a squirrel can reach over from a nearby foothold and avoid placing weight on the feeder, he will have access to the seed ports. Allow for at least 18 inches or 47 cm of clearance around the feeder. This will force the squirrel to climb onto the feeder, thus triggering the closing mechanism.

Locating your feeder

You can locate this bird feeder anywhere and be squirrel free. Position it to get great close-up views of your favorite birds. Hang your feeder over a window, in a tree, on a deck, a fence, in your garden, on the side of your house, from a rain trough or over sliding doors. Use brackets, extension hooks and tree hooks to hang your feeder at the recommended clearance. Hooks and brackets are available at birding stores, garden centers and hardware supply stores. Your feeder prevents squirrels from eating expensive seed, scaring the birds and damaging your feeder. Enjoy being free of squirrel problems, but please remember, squirrels also need to eat. For the price of a few peanuts, or inexpensive cracked corn, squirrels will be happy to entertain.

review
★☆☆☆☆
“ Birds don't use it.”
- Linda C LaRosa

Hello Linda, thanks for your review! Just a few things to run by you: how fresh is your Nyjer seed (brown color means old and dry), are all the ports align with openings on the cage, is the cover attached properly? If all of these are fine, then please call us on 1-800-856-5685, and we’ll send you parts to transform it into a regular seed feeder.
- Brome Bird Care

Squirrel Buster FinchBird Feeder
★★★★★
“ We live on the south west corner of Vancouver Island, BC and live in a rural setting along the coast. We have 4 types of finches that call our area home. The house finch, a green coloured finch, american goldfinch and a cousin the pine siskin who fly's over from the State of Washington for a couple of months in the summer time each year. Our feeder was purchased at Lee Valley over 9 years ago and was starting to need some attention. I decided to order a new feeder tube as it was faded pretty bad from the UV exposure and see about replacing one of the perch stands as it was bent pretty bad from a large bird trying to land on the feeder last yr. Jody the customer service represented said that they would replace the 2 parts for free and send them out right away in the mail free shipping included. Well about 10 days later I received a parcel from BBC which was too big to be just a feeder tube and one bird perch. I opened the parcel to be totally surprised by a brand new Squirrel Buster Finch Feeder!!! Thank you Jody, and thank you Brome for over the top customer service. Hard to find a company these days that truly stands behind their products. A great product and a great CANADIAN company. K. Petsche Sooke, B.C”
- Keith Petsche

LOVE our Squirrel Buster Feeders
★★★★★
“ We have 3 of your feeders, the PLUS, the Mini and the Finch models. We've had our PLUS for years, and you have sent us parts to keep it in tip-top shape. It is not often that I buy products which super-EXCEED my expectations, but your products definitely do just that. We have given a couple away as gifts. Once a year we take them completely apart and clean them throughly. They cleans so easily and completely, our birds think we upgrade them every year. Thanks for designing, marketing and SUPPORTING your fabulous products.”
- William Robin Roush

Review
★★★★★
“ it is good.but The sparrow dominates it and other birds cannot approach it.”
- Wai man Leung

Hello, thanks for your review! Try hanging metal washers off your feeder. House Sparrows don't like those shiny things.
- Brome Bird Care

Review
★☆☆☆☆
“ The birds won't touch it! I'm so sad.”
- Emily Allred

Hi Emily! Thanks so much for writing a review! There are a few things to consider when using our Finch feeder: 1. Make sure that the openings on the metal shroud align with seed ports 2. Make sure that the cover is secured properly. Here's a quick video: https://youtu.be/mYS5CfextG8 3. Make sure that the Nyjer seed you are using is not old and dry. 4. Give your birds time to discover and get used to a new bird feeder. Please do call us on 1-800-856-5685 if you have any questions!
- Brome Bird Care

thank you your service
★★★★★
“ I have three plus and one Finch feeder. I very like you warranty service. thank you.”
- wai man leung