Lifetime Care is our support commitment to you, our customer.

If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours. Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. No one else in the industry does that for you!

Need your response posted to website

MEGA600
★☆☆☆☆
Several reviewers stated that birds won’t use the Mega600 Feeder or that they can’t get to the seeds. Instead of posting a solution for all of us to see ... you posted this. “Hi William, please call us on 1-800-856-5685! We have a solution for you!” I was ready to put 4 of these on my Christmas wish list but am not sure after reading your response ... YOU ARE LOOSING FUTURE CUSTOMERS BY NOT POSTING YOUR SOLUTION on your websire so we can have confidence to buy this. REPLY: Thanks for your review! I’m sorry you didn’t find our response helpful. We didn’t want to complicate things for our customers online. We prefer talking to them in person. The Mega600 is a fabulous feeder but some people notice that birds stay away from it. When we talk to those who call us, we try to learn if they are using a good type of bird seed, not just corn and millet, and if the feeder is located next to cover. If you hang your feeder away from any natural cover, birds will not venture to it – too risky. If all of the above are followed, we offer to send another set of seed ports with larger openings. We ship 6 new ports that people can interchange with the ones they have on their original Mega.
- Kay Wolking Bratton

Birds will not use it

MEGA600
★☆☆☆☆
I have 14 feeders I bought 2 of the Mega 600 feeders from Lowes and thought it would be as popular as my squirrel buster plus feeders only to find the birds can't get to the seeds. they just won't use them.
- William Cisson

Hi William, please call us on 1-800-856-5685! We have a solution for you!
- Brome Bird Care

Mega 600

MEGA600
★★☆☆☆
I bought this bird feeder mainly because the bottom would come off for cleaning. The problem is that I can't get the bottom to come off even when I use pliers to twist and pull. Even with someone else holding and the other just trying to twist and turn, it will not budge. I decided to keep it anyway since it seems well made and looks nice but the birds don't seem to care for it. Our old feeder was constantly in use but I have not seen one bird feeding from this one since we put it up almost a week ago.
- Walter Morton

Hi Walter, thanks for your review! Please give us a call on 1-800-856-5685. We have a solution for you!
- Brome Bird Care

Mega 600

MEGA600
★★★★★
I have 10 of these feeders. Not only are these the best feeders for the money, I think they are best for any money. I use them on pole systems with a squirrel baffle and have never had a squirrel on them. They are easy to clean. The air circulates through them so the seed does not become damp and they are durable. I wish you made a thistle feeder with the same design.
- Stephen D. Ihrig

Squirrels love it

MEGA600
★★☆☆☆
This is in no way squirrel proof. The birds don't care for it especially when the squirrels run them off. Expensive and disappointing.
- Tamara Nance

Hello Tamara, we're really sorry but the Mega600 is our only NON squirrel-proof feeder. It is simply a large tube feeder. If you check your brochure, you'll see that we do not advertise it as a squirrel-proof feeder. If you have any questions, please call us on 1-800-856-5685.
- Brome Bird Care

Mega600

MEGA600
★★☆☆☆
We replaced our led feeder with this one and the birds won’t come near it.
- Lisa Mothersbaugh

Hi Lisa, thank you so much for leaving your review. Could you please call us on 1-800-856-5685? We will send you a different type of seed port.
- Brome Bird Care