Customer Reviews  511

  

Lifetime Care™ is our support commitment to you, our customer.

If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours.

Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. No one else in the industry does that for you!

 

Lifetime Care™ is our support commitment to you, our customer.

If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours.

Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. 

No one else in the industry does that for you!

Amazing Bird Feeder

★★★★★
I have waited 2 years to write this review. I purchased the Squirrel Buster Plus as a birthday present to my wife. The Squirrel Buster Plus was and still is the very best present I ever could have given to my wife. Brome Bird Care really does stand behind their product 110%. The first year we had the feeder we had a bear pull the feeder down from 10 feet up in the air and tried to tear the feeder apart to get the seed, he failed. the only damage to the feeder were 2 of the prongs that hold the ring the birds light on were bent. I called Brome to purchase replacements parts, they were immediately sent out at no charge. That's amazing!! The birds love the feeder, however, the squirrels don't. They have tried for 2 years now to get into the seed. It's actually enjoyable to watch them try to get to the seed. Bu Blue Jays don't even come around anymore. I have to say this is the very best product I have purchased in many many years. THANK YOU BROME!! The feeder deserves a 10 star rating!!
- Erik & Susan Grill

Weather Guard

★★★☆☆
I have a similar experience to Elizabeth C. The Cardinals do not like the weather guard and stopped using my feeder. There is no way out of the box to make it sit higher as per your suggestion.
- Jim

Jim, So sorry your birds are having issues with the Weather Guard. We can send you a couple of risers to lift the Guard a bit higher. Please call us on 1-800-856-5685!
- Brome Bird Care

Brome is the Best Company

★★★★★
I own two Squirrel Buster Classics which work very effectively and are high quality. I have had to replace a few parts over the years, and I still can't believe that I just place a call, and the part is in the mail free of charge. I will use this company exclusively for my bird-feeding needs. They are the best.
- Sharon von Wolffersdorff

service

★★★★★
from my phone call to the delivery the service was outstanding, thanks much
- steve

weather guard

★★★☆☆
The weather guard works great as far as protecting the Birds and seeds but there is a problem, using it will make your feeder no long Squirrel proof they can drop down on it and hook their little claws in between where it slides down on the feeder tube and hang there and eat the seed right out of the holes. They need to redesign this product to prevent this from happening. I'm in the process of trying to figure out how to stop them from being able to hang there, wish me luck. This is why I only gave it 3 stars.
- David McLean

David, thanks for your review! Could you please give us a call at 1-800-856-5685? We can send you risers to place the Weather Guards a bit higher.
- Brome Bird Care

Foiled by one clever squirrel

★★★★☆
The weather guard worked as described all winter. Once installed, after a few moments of confusion the birds had no problem navigating under it to get to the seeds. And the squirrels, never quitters, kept jumping down and, fortunately, sliding off to fall to the ground . That is until one day late in winter some ice had accumulated on the guard and one clever squirrel was able to dig in the claws of his rear feet into the ice, hand upside and eat merrily from the feeder! Even after the ice melted, it managed to get one claw between the guard and feeder wall and still reach down to the feeder ports. Well, the guard is off for the spring at least.
- Rob