Customer Reviews  2,537

partdiagrambutton

  

Lifetime Care™ is our support commitment to you, our customer.

If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours.

Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. No one else in the industry does that for you!

 

Lifetime Care™ is our support commitment to you, our customer.

If you need advice or help just give us a call or drop us an email, real people answer the phone during business hours.

Should you ever need a replacement part covered under our warranty, we will happily provide it for free and the shipping is on us. 

No one else in the industry does that for you!

The need for clearance

Remember it’s the squirrel’s weight that triggers the closing mechanism. If a squirrel can reach over from a nearby foothold and avoid placing weight on the feeder, he will have access to the seed ports. Allow for at least 18 inches or 47 cm of clearance around the feeder. This will force the squirrel to climb onto the feeder, thus triggering the closing mechanism.

Locating your feeder

You can locate this bird feeder anywhere and be squirrel free. Position it to get great close-up views of your favorite birds. Hang your feeder over a window, in a tree, on a deck, a fence, in your garden, on the side of your house, from a rain trough or over sliding doors. Use brackets, extension hooks and tree hooks to hang your feeder at the recommended clearance. Hooks and brackets are available at birding stores, garden centers and hardware supply stores. Your feeder prevents squirrels from eating expensive seed, scaring the birds and damaging your feeder. Enjoy being free of squirrel problems, but please remember, squirrels also need to eat. For the price of a few peanuts, or inexpensive cracked corn, squirrels will be happy to entertain.

Excellent products, customer care

★★★★★
We have two Brome bird feeders. Birds love them, squirrels fear them! The Brome customer service is superb, and much appreciated.
- Dan Bereskin

Superb Customer Support

★★★★★
Our 15-year old feeder has never been beaten by a squirrel, and as I was getting ready for Spring’s bird swarms, I broke a part of the feeder while cleaning it. Called the main number and got a LIVE person who handled the free replacement part immediately. Companies and products like this are rare!!
- Bob Fritz

Perfect fit for my needs

★★★★★
I was having problems with a specialty food with fruits clogging up my off-brand feeders. When I called customer service, the lady was able to recommend the Classic feeder. Since it is a tube with feed ports, the fruit no longer can clog up the feeder. The birds started using it within an hour after I put it out and I don't have to go out and shake down the food anymore. Thank you Customer Service for your valuable recommendation.
- Linda Nussear

Customer Service!

★★★★★
I just want to say how impressed I am with the customer service, and overall business model of Brome Bird Care. I reached out the them last week with a tale of a raccoon insurrection that resulted in minor damage to the lid of my feeder (which I can totally live with) and the complete disappearance of three of the feeding perches (which the birds were not at all pleased about). This morning Canada Post delivered a box with not just three replacement perches, but a nice new lid as well. Providing free replacement parts – no questions asked – for a five year-old feeder is pretty amazing. Thanks, Brome... you guys rock..
- Peter C. van Wyck

Worth the money!

★★★★★
I have had the squirrel buster classic for about 10 years, maybe longer. Well worth the money. Easy to take a part and clean. I have a variety of birds that use the feeder. Has kept the squirrels and raccoons at bay. 2 years ago I needed a replacement part and was sent it free of charge. Very quickly. Great customer service -you won’t get that from other online mass marketers!
- Janice Carpenter

Squirrel eventually won!

★★★★☆
I've had this Classic feeder for about four years, and no problem. This year the squirrels pulled out 3 of the green plastic holes, breaking also the plastic case.
- Karen Cowan