I have had my squirrel buster plus for 4 years and this year it was pulled down by a large animal ( bear or dear ) the cardinal ring broke. I called Brome to get a replacement and with no questions asked they are replacing it for free. I love a company that stands by their products like this. I have two of these feeders and they really do help to keep the furry little pests from the food.  Pam McAssey