FAQs

CUSTOMER CARE (800) 856-5685

Q: How do I get replacement parts for my feeder?

A: Call Customer Care at (800) 856-5685, e-mail us at info@bromebirdcare.com or contact a Squirrel Buster dealer (click here for dealer locator).

Q: What information do I need before ordering parts?

A: Feeder model ex: Plus, Classic, Finch, Mini, Peanut+. If using email please include full name, shipping address and telephone number.

Q: Why am I losing the perches on my Squirrel Buster Plus?

A: The most common reason is the wing nut, located on the bottom of the feeder, is not tight (click here for instructional video).

Q: Why does the cage stay in the down position on my Squirrel Buster Classic?

A: The most common reason is the spline nut, located on the bottom of the feeder, is missing.